Job Details

Boehringer Healthcare
Customer Service Representative
Full Time
Anywhere California, CA
Hourly Wage
No Experience Required

Boehringer Ingelheim is a global healthcare company with more than 50 years of innovation and leadership in cancer and diabetes care. Today, we are hiring thousands of employees across the world with the passion, skills and commitment to continue this journey; not only to prevent, treat and ultimately cure diabetes and cancer, but also to improve the lives of those living with other serious chronic conditions.

Customer Service Representative Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.