Job Details

Company Logo

KushCo Holdings
Director of Quality
Full Time
Anywhere OC Area, CA
Annual Salary
10+ Years

The Director of Quality will oversee the development, implementation and maintenance of Quality Assurance/Control and Continuous improvement processes as well as vendor social compliance for the organization. The role will lead the establishment, development and sustainment of a culture that embraces end to end quality and compliance. 


This role is the owner of the Departmental Budget and is responsible for development, approval and oversight throughout the year. Work with regional leadership to implement short and long-term solutions that deliver significant cost advantages while maintaining performance excellence. 


What you will do  

  • Cross-functional collaboration and communication 
  • Developing Staff (increasing competence and engagement) 
  • Customer focus: Understand and monitor the needs of internal and external customers of the Quality  
  • Project and time management: Plan tasks and deliverables accurately, prioritize tasks and adapt as needed based upon changing priorities
  • Responsive to requests, accountable for actions 
  • Problem-solving: Prevent and solve issues, understand and mitigate problems, recognize cause and effect relationships between functions
  • Self-starter: Takes initiative in developing quality and compliance programs to conform with industry and government standards/requirements 
  • Ensures that processes needed for the quality management system are established, implemented, and maintained
  • Reports to top management on the performance of the quality management system and any need for improvement  
  • Maintains product quality by enforcing quality assurance policies, procedures, and government requirements; collaborating with other members of management to develop new product and design for sustainable quality 
  • Reports to management team on significant issues or developments identified during quality activities and actions being taken to improve the situation 
  • Develops appropriate Quality Management System procedures and documents throughout the organization and implements training to appropriate personnel
  • Develops and analyzes statistical dataproduct specifications, material tolerances as well as customer feedback to determine present standards and establish proposed quality standards of finished product  
  • Create and maintain dashboarding of quality metrics for corporate transparency and executive review
  • Communicates and supports quality control philosophy and methods to key personnel in organization 
  • Develop, implement and monitor a vendor social compliance program  
  • Create and maintain dashboarding of compliance metrics for corporate transparency and executive review 
  • Coordinates quality objectives with production internal processes in cooperation with other managers to maximize product output quality and maximize efficiency (minimize costs)
  • Applies proven Total Quality Management tools and approaches to analytical and reporting processes within each department 
  • Maintain Factory Quality performance, carryout risk analysis of vendors and formulate corrective action plans where required
  • Works closely with VP of Strategic Procurement to resolve any incoming product quality concerns the with suppliers to insure quality of all purchased parts for company use 


Who you are  

  • Bachelor's Degree from an accredited college or university or equivalent work experience 
  • Excellent written and oral communication skills with ability to effectively communicate well with all levels of the organization English 
  • 10 years of relevant work experience in Quality in Pharmaceutical Industry 
  • Strong interpersonal and leadership skills 
  • Proven ability to drive cohesion and collaboration among many different people & functions
  • Confidence, presence, and credibility to command the respect of colleagues and senior stakeholders, especially within Supply Chain Management, Engineering, Services, Logistics, and Finance 
  • Ability to document, plan, market, and execute programs 
  • Adaptable / Flexible - being open to change in response to new information, different or unexpected circumstances 


Knowledge of 

  • Methods and tools to improve performance such as 6 Sigma, Lean, Quality Control, Vendor Management Inventory 
  • Team value and how to successfully motivate and maintain employee involvement while driving change 
  • Organizational skills, with ability to manage competing and dynamic priorities 
  • Strong Microsoft Excel, PowerPoint, Word and MS-Project skills